Cancellation policy

Cancellations 

In the event of cancellation, guests may be due a partial refund which is dependent on when notice of cancellation is given to us before the holiday start date.

The refund is calculated as follows: If the booking is cancelled less than 28 days (up to 7 days) before arrival, then a charge equal to 45% of the stay will be made.

If the booking is cancelled less than 7 days before arrival, then a charge equal to the full booking amount will be made. If the booking is cancelled 28 or more days before arrival then a charge equal to £50 per booking will be made.

In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged More than 60 day’s notice (8.5 weeks) – the Guest's liability for the remainder of the balance will be waived or the balance refunded if this has been paid previously, less a £50 processing fee If a refund is due, it will be paid within 15 working days of cancellation

We reserve the right to change these terms as required.

The terms at the time of the guests booking will continue to apply.